Enter 911 into the phone number field and begin the text with the location of the emergency. If you are unable to call 911 for any reason, our dispatch center is able to process text messages. Delaware County Dispatch: 747-7878: Muncie City Police: 747-4838: Warrants: 747-7807: Sheriff’s Office: 747-7885: Sheriff’s Office Fax: 741-3391: Jail: 747-7870: Jail Fax: 741-8430: GTL (Inmate Phone System-Live Help) 1-86: Delaware County Investigations: 747-7881: Muncie City Police Investigations: 747-4867: Circuit Court 1: 747. A telecommunicator will often ask for your general information and location as a protocol. Unintentional wireless 911 calls often occur when auto-dial keys are inadvertently pressed, should this occur please stay on the line and advise the telecommunicator that it was an accidental call. These questions are to help the responders know what to prepare for and can save not just time but possibly lives. They will ask a series of questions, please answer them the best you can. Provide the operator with your phone number (wireless or landline), so if the call gets disconnected, the operator can call you back. Tell the emergency operator the location of the emergency right away. The telecommunicator will answer and ask where your emergency is, the call-back number, your name, and nature of the emergency.ĭepending on the nature of the emergency, the telecommunicator will send police, fire, or EMS to the emergency scene. If you attempt to send a text to 9-1-1 where the service is not available, you will receive an automatic “bounce-back” message that will advise you to contact emergency services by another means.To text 9-1-1, simply enter “911” in the phone number text box and state the location of your emergency. Macomb County is one of the many counties in Michigan that implemented text to 9-1-1. TEXTING to 9-1-1Īlthough voice calling is the best preferred method for contacting 9-1-1 during an emergency, we understand that at times this option may not be feasible. If you are close to a county or state border, you may get routed to the wrong 9-1-1 center in which you would then be transferred to the correct jurisdiction. The 9-1-1 center is determined by the location of the cell tower. Cell phones transmit to the nearest cellular tower and from there to the closest 9-1-1 center. ![]() If you call from a cell phone the procedure is slightly different as they are not associated with one fixed location. We provide 9-1-1 and non-emergency call answering. Available 24 hours a day 7 days a week, our staff are here to assist citizens and dispatch law enforcement, fire, medical and search & rescue throughout Boulder County. Each 9-1-1 center or Public Safety Answering Point (PSAP) has an extensive list of phone numbers that are designated to come to that center. Boulder County Communications is located adjacent to the Boulder County Jail overlooking the foothills and City of Boulder. When you call from a residential or business landline, the phone number of the phone determines which 9-1-1 center you reach.
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